Privacy Policy

At TRAXCO AG, we may collect both personal and technical information to enhance your experience. Personal information such as your name, email address, and phone number is collected when you voluntarily provide it, for instance, through forms or inquiries. Technical information, including IP addresses, browser details, and usage patterns, is automatically gathered through cookies and similar tools to help us analyze website traffic and optimize performance. This data allows us to better understand your needs, improve our website functionality, and deliver tailored solutions that align with your expectations.

We take your privacy seriously and implement industry-standard security measures to protect your information from unauthorized access, misuse, or loss. Our team regularly reviews and updates our privacy practices to ensure compliance with applicable laws and regulations. By using our website, you consent to the collection and use of your information as outlined in this policy. If you have any questions or concerns about how your data is handled, we encourage you to contact us directly, as your privacy and trust are our top priorities.

What information do we collect?

We may collect personal information such as your name, email address, phone number, and any details you provide when interacting with our site. Additionally, we collect non-personal data like IP addresses, browser types, and pages visited for analytical purposes.

How do we use your information?

We use your information to:

1. Provide our products and services efficiently.
2. Improve our website functionality and user experience.
3. Communicate with you about inquiries, orders, and updates.
4. Ensure compliance with legal and regulatory requirements.

Do we use cookies and other tracking technologies?

Yes, we use cookies to enhance your experience on our website. These cookies help us analyze web traffic, optimize performance, and remember your preferences. You can adjust cookie settings in your browser.

How long do we keep your information?

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, such as providing our services, maintaining customer relationships, and complying with legal, regulatory, or contractual obligations. Once the data is no longer required, we ensure it is securely deleted or anonymized. Retention periods may vary depending on the nature of the information and the context in which it was collected, but we always act in accordance with data protection laws and industry best practices.

How do we keep your information safe?

We implement strict technical, physical, and organizational measures to ensure your data is protected from unauthorized access, misuse, loss, or alteration. This includes the use of encryption technologies, firewalls, secure servers, and regular security assessments to identify and address potential vulnerabilities. Access to your personal data is restricted to authorized personnel only, who are required to adhere to confidentiality agreements and security protocols. By combining advanced technologies with robust policies, we are committed to safeguarding your privacy and ensuring the integrity of your information at all times.